Draft. This document is a working draft and does not yet constitute legal advice or a binding agreement. It is pending review by qualified counsel.

Consumer Terms

Version 1.0 · 27 July 2026 (draft)

These Consumer Terms apply if you are a consumer — an individual acting for purposes outside your trade, business, craft or profession — and they supplement our Terms of Service. Where they conflict with the Terms of Service, these Consumer Terms prevail.

If you use ALIGN in the course of a business, a profession, or on behalf of an organisation, these Consumer Terms do not apply to you.

1. Information before you order

Before you subscribe, we show you in the Service: what the plan includes, the total price including VAT, the billing period, how the plan renews, and how to cancel. The price displayed at checkout is the price you pay, and the button that completes your order states clearly that it obliges you to pay.

2. Your right of withdrawal

You have the right to withdraw from your subscription within 14 days, without giving any reason and without penalty. The period runs from the day the contract is concluded.

To withdraw, tell us clearly before the period ends — an email to contact@geonova.be is enough. You may use the model withdrawal form below, but you are not required to. We will confirm receipt without delay and refund all payments received within 14 days of being informed, using the same means of payment you used.

If you ask us to start immediately. ALIGN is available as soon as you subscribe. If you want to use it before the 14 days are over, we need two things from you at checkout: your express request that we begin performance immediately, and your acknowledgement that you will lose your right of withdrawal once the service has been fully performed. If you then withdraw while performance is under way, you owe us an amount proportionate to what you have used up to that point.

Consumed AI credits and usage cannot be refunded, because they correspond to a service already performed.

Model withdrawal form

To GEO NOVA SRL, Rue de la Consolation 62/3, 1030 Schaerbeek, Belgium — contact@geonova.be:
I hereby give notice that I withdraw from my contract for the supply of the following service: […]
Ordered on: […]
Name and address: […]
Date: […]

3. Price, payment and renewal

Prices are shown inclusive of VAT. Payment is processed by Stripe. Your subscription renews automatically for the same period unless you cancel before the end of the current one. You can cancel at any time from your account settings; cancellation takes effect at the end of the period you have paid for, and you keep access until then.

If we change our prices, we will tell you in advance, and the change applies only from your next renewal. You may cancel before it takes effect.

4. Conformity of the service

We supply the Service in conformity with the contract. If it does not conform, you have the remedies provided by Belgian law, including having the service brought into conformity or obtaining a price reduction or a refund. These rights are free of charge and are not affected by any commercial guarantee.

5. Liability

Nothing in these terms or in our Terms of Service excludes or limits our liability for death or personal injury caused by our negligence, for fraud, for gross negligence, or for any liability that cannot be excluded or limited under Belgian law. The limitations of liability in our Terms of Service apply to you only to the extent Belgian consumer law permits.

6. Complaints and dispute resolution

If we cannot resolve it, you may bring the matter to the BelgianConsumer Mediation Service (Service de médiation pour le consommateur / Consumentenombudsdienst), Boulevard du Roi Albert II 8 Bte 1, 1000 Brussels, Belgium, atconsumerombudsman.be. You may also bring proceedings before the courts of your place of residence; these terms do not deprive you of that right.

7. Language and applicable law

These terms are provided in English. Belgian law applies, and you keep the protection of any mandatory provisions of the law of the country where you habitually reside.

8. Contact

Questions about these terms: contact@geonova.be. See also ourTerms of Service,Privacy Policy andLegal notice.