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Annex 1 โ€” Sub-processors

Where your data lives

Our application, database, storage and authentication run inEuropean Union regions. Some of the companies operating that infrastructure are established in the United States, which means their parent company may be subject to US law regardless of where the servers are. We do not claim otherwise: your data is hosted in the EU, and our infrastructure is not yet sovereign. Moving to a European-owned provider is on our roadmap.

How you are notified of changes

We notify you at least 30 days before adding or replacing a sub-processor. You do not need to subscribe to anything: we email the Owner of your organisation directly, at the address on the account, and every change is recorded in the log at the bottom of this page.

Infrastructure

Payments and email

AI model providers

Prompts and the context you supply are transmitted to the provider selected for each request. Providers outside the EEA aredisabled by default for an organisation until an administrator enables them.

The two providers without an agreement

We say this plainly rather than leave you to discover it.DeepSeek and Moonshot have no data processing agreement with us, because neither publishes one. Both are disabled by default for every organisation, and no data reaches them unless an administrator has deliberately enabled them and a user has deliberately selected them for a given request.

We have asked DeepSeek for an agreement through its EU representative and are awaiting a reply. For Moonshot, the entity is registered in Singapore while its published policy points to China; we are not willing to state a country we have not confirmed, so the cell above stays open. Until both are resolved, our undertaking in section 7 of theData Processing Agreement โ€” that every sub-processor is bound by obligations no less protective โ€” does not extend to these two.

If your own obligations do not allow processing without a contract in place, disable both providers for your organisation. If you would like us to remove them from the platform entirely, tell us: contact@geonova.be.

Website

We use no sub-processor for our marketing site.

Change log

Contact

For any question about this list, a transfer safeguard, or a specific provider: contact@geonova.be. All our legal documents are listed on ourlegal page.